guest information

What you need to know when you arrive

Welcome to The Rings Cottage

Holidays are precious times spent reconnecting with friends and family. We hope that your holiday here will be full of special memories.

The following is some information which we hope will tell you all you need to know. If you have other questions, please don’t hesitate to contact us.

LANDLINE PHONE

There is a landline phone located in the external building where the laundry facilities are. If you are occupying the full property this can be moved into the house on request. The phone is for emergency use only. It will also receive incoming calls the number is 01334 828 291. All calls are itemized and if there are charges these will be due for payment.

TELEVISIONS

All televisions have in-built  DVD players. If you would like to borrow a DVD from our extensive selection please ask. To switch between the TV and DVD please use the “source” button on the remote control.

LAUNDRY FACILITIES

We are pleased to provide washing machine and tumble dryer along with two sinks in the external utility room which is left open for your convenience. There is also a small ironing board and iron.Instructions are available if required.

PET & WELLIE WASH

We hope you love our rural setting as much as we do and we appreciate that countryside walks can be a muddy affair. We’ve provided an outdoor wash area for pets or muddy boots. There is an external tap which runs cold water. If you’d prefer some warm water you’ll find a basin in the laundry to enable you to bring some out. There is also a brush, both are clearly marked for this use.

REFUSE

Bins are located behind the outdoor laundry and storage building. There is a plastic bucket in the laundry area for any glass and bottles.

  • Blue bins are for, general waste.
  • Grey/Black is paper
  • Green is for plastics and tins.

Bins are placed at the roadside on a Tuesday night for collection on a Wednesday.

emergencies

If you have an emergency:

There is a landline phone located in the External Laundry. In an emergency dial 999  or for non-emergency medical support call NHS 24 on 111

If dialing from a mobile phone use 112 which allows the emergency services to locate you by satellite.

GP/DOCTOR’S SURGERY

Edenvilla Medical Practice

Bank Street

Cupar

KY15 4JN

01334 654944

DENTIST

Call 111 for advice

VET

Eden Veterinary Practice

Cupar Trading Estate

Cupar

KY15 4SX

01334 650888

NETFLIX (Henderson lounge only)

The Henderson living area has a larger TV-DVD and is also linked to Netflix. You need your own account details to access this feature. Please remember to sign out of your account prior to your departure.

MICROWAVE & OVEN (Henderson lounge)

These are individual to each unit. Instructions will be provided.

HOB (Henderson kitchen)

The four ring ceramic hob is switched on by holding the <  > button for approx. 2 seconds and a light will come on. Touch the circle on the panel at the front which indicates the ring you wish to adjust

RISE AND FALL WORKTOPS (Henderson kitchen)

If you require the rise and fall facility of the work top please let us know on or before your arrival and we will adjust it to suit your needs.

SPA BATH  – OPAL ROOM

The Gainsburgh Kent spa bath is there for your comfort and relaxation.

To activate the bath please ensure the switch on the outside left of the bathroom door is on. If the bath activates whilst not in use, please switch off at the wall underneath the TV.

It is recommended you use the seat when using the spa as the jets are not intended for use without this.

Once seated use the hand controller.

PLEASE NOTE: The seat will only move in one complete cycle and can’t change direction part way through.

At the end of your stay

Check out time

10 am unless by prior agreement with owner/manager

Linen

Please do not wash any linen or

towels—all goes to the laundry.

Please do not remove the mattress or pillow protectors

Equipment

Please leave equipment in place and on charge.

Cables for everything should be left here.

Please check TV remote and hairdryer are in each room.

Toiletries

Our soaps and cleaning products are re-fillable, please leave these, even if empty.

Dustbins

Please do not put any BOTTLES into the dustbins. Leave in the container provided or in bags for us to take to recycling.

At the door

Please place the key back where you found it or hand to cleaning staff